Exchange & Returns

If you wish to return an item, please notify us via the contact page or send an email to help@thetomhope.com. We will provide you with the return address. Please note that the item needs to be un-used, and if applicable the packaging should be unopened. For all returns and exchanges, we need to be notified within 15 days of delivery. You will be responsible for the shipping cost of the return. As soon as we receive the item we will either issue a refund or exchange the product for another one.

To avoid potential issues, we recommend using a tracking service when returning an item.

* We are not responsible for packages getting lost on the way to us.